Privacy Policy.

This Privacy Notice explains how Training and Marketing Professionals, Inc. (“TMPI”, “we”, “us” or “our”) collects, uses, shares and protects personal information when you:

• visit our website, www.tmpi.com.ph;
• send us a business or training inquiry or a question, or apply for a job;
• message our Facebook Page, or use an inquiry form in one of our Facebook or Instagram ads; or
• contact us in other ways, such as by email or phone.

TMPI is the personal information controller for this information under the Data Privacy Act of 2012 (Republic Act No. 10173). If you have questions, contact our Data Protection Officer at info@tmpi.com.ph (see Section 11).

Summary of key points

What do we collect? What you send us (your contact details, your inquiry, your application and resume), plus the technical information needed to run and protect our website. More about what we collect.

Do we process sensitive personal information? Only if it’s in your resume, such as your age, civil status or education. We use it only to consider you for roles, with your consent. More about job applications.

Do we get information from others? Only from Meta, when you use an inquiry form in one of our ads or message our Facebook Page. More.

Why do we use it? To answer inquiries, consider job applications, keep our website secure and understand how it’s used. Analytics and advertising cookies are used only if you accept them. We don’t sell personal information. More about how we use it.

Who sees it? TMPI staff who need it, client companies for roles we fill on their behalf, and the service providers that run our website, email and tools. More about sharing.

How long do we keep it? Job applications for up to two years if you’re not hired; inquiries for up to two years after our last contact. More about retention.

What are your rights, and how do you use them? You can access, correct, object to and ask us to delete your personal information, and complain to the National Privacy Commission. Email info@tmpi.com.ph to make a request. More about your rights.

Table of contents

1. What information do we collect?
2. How and why do we use your information?
3. Who do we share it with?
4. Cookies and similar technologies
5. How long do we keep it?
6. How do we keep it safe?
7. Do we collect information from minors?
8. What are your rights, and how do you use them?
9. Do-Not-Track signals
10. Updates to this notice
11. How to contact us and our Data Protection Officer

1. What information do we collect?

Information you give us

In Short: What you type into our forms, send in a message, or attach to an application.

• Business inquiries (Contact page): your name, email address, phone number, the service you’re interested in, and your message.
• Training inquiries (Contact page): your name or company name, email address, phone number, the training program you’re interested in (optional), and your message.
• Candidate questions (Contact page): your name, email address, phone number and your message.
• Job applications (Careers page): your name, email address, phone number, the role you’re interested in, your resume or CV and the information in it (such as your education, work history and skills), any message you include, and your consent.
• Inquiry forms in our Facebook or Instagram ads: your name, email address and phone number; for businesses, your company name and job title; for job seekers, the role you’re interested in and your city; and an optional short message.
• Messages to our Facebook Page: your Facebook name and profile picture as Facebook shows them to us, and what you write.
• Emails and calls: whatever you choose to tell us.

Please send only what’s needed. Leave out government ID numbers and similar details unless we ask for them later in the hiring process.

Sensitive personal information

Resumes often include details such as your date of birth, age, civil status or educational background, which the Data Privacy Act treats as sensitive personal information. If you include them, we process them only with your consent and only to consider you for roles (see Job applications).

Information collected automatically

In Short: Technical information needed to deliver and protect our website, and a note of how you found us.

• Technical data. When you visit, your browser sends technical information such as your IP address, browser and device type, and the pages you request. Our hosting provider, Cloudflare, uses it to deliver the website and protect it from attacks and spam.
• Visit statistics. Cloudflare Web Analytics counts visits and page views without cookies and without identifying you.
• How you found us. During your visit, your browser keeps a note of the page you arrived on, the website that referred you, and any campaign tags in the link (for example, from one of our Facebook posts). If you send a form, this note is sent with it so we can see which channels bring us inquiries and applicants. It is cleared when you close the browser tab.
• Approximate location. Some of these tools estimate your city or country from your IP address. We don’t collect precise or GPS location.
• Analytics and advertising cookies, only if you accept them (see Section 4).

Information from others

We receive personal information from others only when Meta (Facebook and Instagram) passes on the details you enter in an inquiry form in one of our ads, or shows us the messages you send our Facebook Page.

2. How and why do we use your information?

In Short: Only for the purposes below, each with a legal basis under the Data Privacy Act. We don’t sell your information, and we don’t make decisions about you by automated means alone.

• To respond to your inquiry or question and, for businesses and training inquiries, to discuss and provide our services. Basis: steps you ask us to take before entering into a contract, and our legitimate interest in answering people who contact us.
• To consider you for jobs, including future openings and roles we fill for client companies. Basis: your consent, which covers any sensitive personal information in your resume, and steps before an employment contract.
• To follow up business and training inquiries, and to keep track of job applications, in our customer relationship system. Basis: steps before a contract, and our legitimate interest in managing client relationships and our recruitment.
• To keep our website and forms secure, including protection against spam and bots. Basis: our legitimate interest in protecting our services and the people who use them.
• To understand how our website is used. Cookieless visit counts (basis: our legitimate interest), and Google Analytics only if you accept analytics cookies (basis: your consent).
• To measure and improve our Facebook and Instagram ads with the Meta Pixel, only if you accept advertising cookies. Basis: your consent.
• To send you information about your inquiry or application, such as confirmation emails, and to tell you about changes to this notice. We don’t send marketing emails unless you’ve asked for them.
• To comply with the law and respond to lawful requests from authorities. Basis: legal obligation.

Job applications

In Short: We use your application only to consider you for roles, and if you’re not hired we keep it for up to two years.

When you apply through our Careers page, we collect your name, email address, phone number, the role you’re interested in, your resume and any message you include, together with your consent. We use this to assess your application, to contact you about it and, if you’re shortlisted, to arrange screening and assessment.

Your application is sent to our recruitment team’s inbox (careers@tmpi.com.ph) and is seen only by TMPI staff involved in recruitment. It may also be recorded in our applicant tracker, a secure database that only our recruitment team can sign in to. For roles we fill on behalf of a client company, we may share your application with that client’s hiring team.

Future openings. Our Careers page also lists roles we hire for regularly but aren’t hiring for right now. If you apply for one, we keep your application on file and may contact you when the role reopens, within the same two-year period.

If you’re hired, your application becomes part of your employee records. If you’re not, we keep it for up to two years from when we receive it, then delete it. You can ask us to delete it sooner, or withdraw your consent, at any time (see Section 8).

3. Who do we share it with?

In Short: TMPI staff who need it, client companies for roles we fill on their behalf, and the service providers that run our website, email and tools. We don’t sell personal information.

• Within TMPI. Only staff who need it: our recruitment team for job applications and candidate questions, our business development team for business inquiries, and our training team for training inquiries.
• Client companies. For roles we fill on a client’s behalf, we may share your job application with that client’s hiring team.
• Service providers that process information only on our instructions:
  • Cloudflare, Inc. hosts our website, protects it and our forms (including Cloudflare Turnstile, which checks that forms are sent by people rather than bots), counts visits without cookies, and hosts our applicant tracker’s database.
  • Resend delivers the emails our website sends, both to our team and to you.
  • Web.com.ph hosts our domain and company email, where inquiries and applications arrive.
  • Google LLC provides the map on our Contact page, which loads (and receives your IP address) only if you choose to show it, and Google Analytics, only if you accept analytics cookies.
  • Meta Platforms, Inc. runs our Facebook Page and its messages; collects the details you enter in inquiry forms in our ads and keeps them for up to 90 days so we can retrieve them; and provides the Meta Pixel, only if you accept advertising cookies.
  • HubSpot, Inc. may store business and training inquiries, and the basic details of a job application (your name, email address, phone number, the role you applied for and your reference number, but not your resume or message), in our customer relationship system, so our business development, training and recruitment teams can respond and follow up.
• Legal reasons. When the law requires it, or to protect the rights and safety of TMPI, our people or others.
• Business transfers. If TMPI is involved in a merger, acquisition or sale of assets, personal information may be transferred as part of it, with the same protections.

Information processed outside the Philippines

Some of these providers process information outside the Philippines, including in the United States. We choose providers that commit to protecting it, and we remain responsible for it under the Data Privacy Act.

4. Cookies and similar technologies

In Short: Our website works without cookies. Analytics and advertising cookies are set only if you accept them.

• Stored in your browser. Your cookie choice, if you make one, so we don’t ask again; and, for the length of your visit, the note of how you found us (Section 1).
• Spam protection. Cloudflare Turnstile checks that forms are sent by people rather than bots, using information about your browser and device.
• Visit statistics. Cloudflare Web Analytics counts visits without cookies.
• Google Maps. The map on our Contact page loads only if you choose to show it. It’s provided by Google, which may then set its own cookies under Google’s privacy policy.
• Analytics cookies, only if you accept. Google Analytics sets cookies (named “_ga”) that help us understand how visitors use our site: the pages viewed, how people arrived, your device type and approximate location (city, worked out from your IP address, which Google doesn’t keep), and actions such as starting or sending a form, never what you write in it. It doesn’t load at all unless you accept, and if you later turn analytics off, it stops and its cookies are removed.
• Advertising cookies, only if you accept. The Meta Pixel sets cookies that help us measure how our Facebook and Instagram ads perform (for example, how many people who saw an ad later applied for a job or sent an inquiry) and show our ads to people likely to be interested. It receives the pages you view and whether you sent one of our forms, never what you wrote in it. Its cookies aren’t set if you decline.

You can change your choice at any time from “Cookie settings” at the bottom of every page. To opt out of Google Analytics on all websites, use Google’s browser add-on at tools.google.com/dlpage/gaoptout. To control the ads you see on Facebook and Instagram, visit your Meta ad preferences. For more about how these companies handle data, see the Google Privacy Policy and the Meta Privacy Policy.

5. How long do we keep it?

In Short: Only as long as we need it, then we delete it.

• Job applications: up to two years from when we receive them if you’re not hired (our applicant tracker deletes its record automatically, and we delete the copies held in our recruitment inbox and customer relationship system within the same period); if you’re hired, as part of your employee records.
• Business inquiries: up to two years after our last contact with you, unless you become a client.
• Training inquiries: up to two years after our last contact with you, unless you become a client.
• Candidate questions: up to two years after our last contact with you.
• Messages to our Facebook Page: up to two years after the last message.
• Inquiry forms in our ads: Meta keeps them for up to 90 days; we then keep them as business inquiries or job applications, as above.
• Emails our website sends: our email delivery provider keeps delivery records for up to 30 days.
• Website analytics and advertising data: Google Analytics keeps it for 14 months. Meta keeps Meta Pixel data as described in its own privacy policy.

When we no longer need personal information, we delete or anonymize it. If that isn’t immediately possible, for example in backups, we keep it secure and out of use until it can be deleted.

6. How do we keep it safe?

In Short: With organizational, physical and technical measures, as the Data Privacy Act requires.

• Our website and its forms use encrypted connections (HTTPS).
• Our forms are protected against bots, and attached resumes are checked to be genuine PDF or Word files.
• Inquiries and applications go only to the TMPI inboxes and tools that need them, and only authorized staff can open them.
• Our applicant tracker can only be opened with a one-time sign-in code sent to an approved TMPI staff email address.

No method of sending or storing information is completely secure. If a personal data breach puts your rights at risk, we will notify you and the National Privacy Commission as the Data Privacy Act requires.

7. Do we collect information from minors?

We don’t knowingly collect personal information from children under 18. If we learn that we have, we’ll delete it promptly. If you believe a child has sent us personal information, please contact us at info@tmpi.com.ph.

8. What are your rights, and how do you use them?

In Short: Under the Data Privacy Act, you can access, correct, object to and ask us to delete your personal information, and complain to the National Privacy Commission.

You have the right to:

• be informed about how we process your personal information;
• access it and get a copy;
• have it corrected if it’s inaccurate or incomplete;
• object to its processing, including for direct marketing;
• have it erased or blocked;
• receive it in an electronic, commonly used format (data portability);
• withdraw your consent at any time, without affecting processing done before you withdrew it;
• be compensated for damages caused by inaccurate, incomplete, outdated, false, unlawfully obtained or unauthorized use of your personal information; and
• file a complaint with the National Privacy Commission (privacy.gov.ph).

How to make a request. Email our Data Protection Officer at info@tmpi.com.ph with “Privacy request” in the subject line, and tell us what you’d like us to do. We may ask you to confirm your identity first, so we don’t give your information to someone else. We aim to respond within 15 working days. Some requests may be limited by law, for example if we must keep a record to meet a legal obligation; if so, we’ll explain why.

9. Do-Not-Track signals

Some browsers can send a “Do Not Track” signal. There is no agreed standard for these signals yet, so our website doesn’t respond to them. Either way, our website doesn’t set analytics or advertising cookies unless you accept them.

10. Updates to this notice

We update this notice when our practices or the law change. The date at the top shows when it was last updated. If we make important changes, we’ll highlight them on our website.

11. How to contact us and our Data Protection Officer

For questions about this notice or your personal information, or to reach our Data Protection Officer, email info@tmpi.com.ph (subject: “Privacy request” or “For the Data Protection Officer”), or write to: